Frequently asked questions

How long does shipping take?

Shipping differs slightly from country to country, but it commonly takes around 15 business days (sometimes there are slight delays, however, this is nothing to worry about!).

How can I track my order?

Once your product has been shipped, you should receive an email that contains your tracking number. Once you copy it, go to ParcelsApp and paste the tracking number to stay tuned on updates.

How can I make a custom order or the player I want on the back isn't there?

If you want to make a custom order, or the player you want on the back isn't an option, select the "Other" option for the names. Then, leave in the notes of your order that you want a certain name followed by a number (ex. John, #4).

What is your refund policy?

Typically, we don't do refunds. However, if your jersey arrives damaged , send us an email and we can figure it out.

How can I contact you?

You can reach us by email on our contact page or send us a message on our Instagram.

How do I wash my jersey?

We highly recommend that you hand wash your jersey instead of put it in the washing machine. For drying, it is recommended not to put it in the dryer either.